Shipping policy
Shipping Policy
Last updated: Jan, 01, 2026
Applies to: www.protectionpendants.com
At Protection Pendants, we ship with care and transparency. Below you’ll find everything you need to know about order processing, delivery times, and international shipping.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order ships, you’ll receive a confirmation email with tracking details.
Shipping Destinations
We currently ship to:
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🇨🇦 Canada
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🇺🇸 United States
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🌍 International destinations (select countries)
Available shipping options will appear at checkout based on your location.
Estimated Delivery Times
🇨🇦 Canada
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Standard: 5–10 business days
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Express: 2–5 business days
🇺🇸 United States
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Standard: 5–10 business days
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Express: 2–5 business days
🌍 International
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Standard International: 7–20 business days
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Express International: 5–10 business days
Delivery times are estimates and may vary due to customs processing, local carriers, or holidays.
Shipping Costs
🚚 Free Shipping
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Available on qualifying orders (where applicable)
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Free shipping thresholds may vary by country
📦 Standard & Express Shipping
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Calculated at checkout based on destination and shipping speed
All shipping costs are clearly shown before checkout is completed.
Tracking Your Order
Once your order ships:
✔ You’ll receive a tracking number by email
✔ Tracking updates may take 24–48 hours to appear
For international orders, tracking may be limited once the package enters the destination country.
Customs, Duties & Taxes (International Orders)
International shipments may be subject to:
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Customs duties
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Import taxes
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Local handling fees
These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.
We recommend checking with your local customs office for more information.
Delays, Lost or Stuck Packages
While we work with trusted carriers, delays can occasionally occur.
If your order appears delayed or tracking has not updated:
📩 Please contact us at info@protectionpendants.com
We’ll assist you as quickly as possible.
Incorrect Address or Failed Delivery
Please ensure your shipping address is entered correctly at checkout.
Protection Pendants is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
Questions or Support
If you have questions about shipping, delivery times, or international orders, we’re here to help.
Email: info@protectionpendants.com
Website: www.protectionpendants.com
